Police Department


Q. Where is the Collierville Police Jail and when is it open?

A.The Collierville Jail is located at 156 North Rowlett Street. Collierville, TN 38107. The Holding Facility is open 24 hours a day, 7 days a week

Q. What is the Collierville Police Jail?

A. The Collierville Jail holds prisoners that are generally confined for less than 72 hours before being released or transferred to another facility.

Q. Where is the Shelby County Jail?

The Shelby County Jail is located at 201 Poplar Ave in Memphis.

Q. How can I find out if someone is in the Collierville Jail?

A. In person: Contact Jail staff in the Jail’s lobby at 156 North Rowlett Street, Collierville, TN or By telephone: (901) 457-2500.

Q. What does it mean when a person is "booked" into the Jail?

A. This is an administrative process documenting a prisoner's entrance into the Jail. The process includes collecting information such as the person's name, address, reason for the arrest (criminal charge(s)), and inventorying personal property. A photograph and fingerprints are taken as well.

Q. What occurs during an arraignment?

An arraignment is a formal meeting between a judge and a prisoner. The judge informs the prisoner of his or her charge(s), reads the prisoner his or her rights, and advises the prisoner of the bond amount. If the prisoner qualifies, an attorney is also appointed during arraignment.

Q. When are prisoners arraigned?

A. Arraignments are generally held Monday – Friday between 5:00pm and 7:00pm, but can occur at alternate times to accommodate Judges schedule.

Q.When may I visit a prisoner?

A. Visitation generally occurs daily from 5 p.m. to 6 p.m. but is subject to cancellation, without notice, by the Jail Facility Supervisor. Visitation requirements are:

  • Visitation is limited to 10 minutes with a maximum of 2 people allowed per visit
  • Visitors must be appropriately dressed, be at least 17 years of age, present a driver's license or state issued identification card and have no outstanding arrest warrants.

Q. What items may I bring a prisoner?

A. Personal items of convenience and money may not be contributed to the prisoner's property. Prisoner prescription medication will be accepted and dispensed in the prescribed manner.

Q. How may I get a prisoner's property?

A. Prisoner property can only be released after the prisoner grants written permission authorizing the release. To claim prisoner property it is necessary to:

  • Complete a property release form
  • Present a driver's license or a state issued identification card.

Q. May a prisoner make free phone calls?

A. Prisoners are allowed to place limited free telephone calls once the booking process has been completed. A prisoner also has the opportunity to make collect phone calls from inside the jail.

Q. Will city employees recommend a bail bond company or an attorney?

A. No, but most bail bond companies and attorneys can be located in the phone book, on the internet, or by using directory assistance.

Q. Where can prisoners released from the Collierville Jail be picked up?

A. Prisoners are released in the Jail lobby on the south side of the Collierville Police Department located at 156 North Rowlett St.

Q. Where do I go to get someone out of jail / holding facility?

A. The Collierville Jail, 156 North Rowlett St., Collierville, takes care of all release processes including bonds and cash payments for fines.

Town of DemoCollierville
    • Collierville Police Location

      156 N. Rowlett
      Collierville, TN 38017

      Non-Emergency: 901-853-3207
      Police Offices: 901-457-2500

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